Summary of policies

The goal of PRIORITY is to:

•  be the best in our field and create delighted customers.
•  constantly innovate, improving the provision of services and software and designing new services according to the needs of our customers.
•  instill trust in our customers, partners and colleagues.
•  ensure the uninterrupted operation of our critical activities in the event of disruption, unexpected events and to return to normal levels of operation as quickly as possible.
•  operate in a manner that safeguards natural resources and minimizes our environmental impact by limiting our ecological footprint as much as possible. provide a safe and non-discriminatory working environment in which colleagues can develop their skills and freely express their opinions and concerns.
•  create an ecosystem with trusted partners who share our values ​​and concerns.
•  ensure the availability, integrity and confidentiality of corporate information and personal data and promote their secure management.

To achieve our goal, we are committed to following these principles:

• put ourselves in the shoes of our customers and try to pleasantly surprise them.
•  constantly invest in innovative ideas with the aim of adding value to the customer.
•  compare the level of our services with those of leading companies across all industries.
•  select and invest in high quality executives and partners.
•  maintain and strengthen our internal organization by improving our systems.
• identify, assess, and minimize operational risks, information security and business continuity risks, environmental risks and bribery risks.
•  improve the skills and know-how of our staff through training and awareness activities that further strengthen the culture of compliance.
•  observe and monitor developments in the regulatory framework governing the company in all areas of its activity.
•  Communicate this Policy, along with individual policies, to all colleagues and ensure its continuous updating to align with the company’s strategy and operation. define and implement all the necessary measures to create a safe working environment with zero accidents and few near misses.
•  collect data only for specified, explicit and lawful purposes.
•  determine and implement a specific business continuity strategy and recovery plans to maintain the company’s operation within a minimally acceptable level even under adverse conditions.
• define and implement all the required organizational and technical means for the secure management of information and the operation of the company.
• select and evaluate our partners through a defined framework of criteria and to communicate to them this policy as well as the individual ones where necessary.
• define specific communication channels and procedures for the immediate and effective handling of incidents related to information security breaches, personal data, bribery and deviations from company policies and procedures.
•  define and monitor a framework of indicators and objectives in order to effectively monitor the operation of the company and the Management System it implements.